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Keidy Arula

Team Lead at Helmes
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Keidy is a Team Lead at Helmes, with 7 years of experience that started when she joined as an analyst and grew into her current role. One of her biggest strengths is always putting herself in the customer’s shoes to create user-friendly solutions. She’s great at spotting the roles needed to make a project succeed. Keidy is passionate about user design and experience, believing that systems should make life easier for people. Right now, she leads a strong team of 6 and manages 7 different projects, showing her dedication to building effective, customer-focused solutions.

Talk

How design and software engineering brought together 62 countries

Keidy, Team Lead from Helmes shares how smart collaboration between service design and software engineering created a successful global digitalization project for the OECD Seed Schemes. In her talk, she shares the game plan that helped to bring together 62 countries to digitalise a process that used to rely on emails and in some cases even fax. The presentation is especially useful for project managers, and designers: anyone involved in building large-scale digital products. You’ll learn practical tips like how to gather requirements across different cultures, and how to create user-friendly systems with limited budgets and tight deadlines. These tips can help you avoid costly mistakes and ensure your product meets users’ needs. And, finally, there was also some magic involved (you will see).

 

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